The Strategy Trap: Why Your Board is an Expensive Rearview Mirror (and How to Fix It)

By Darren Rawson

Darren Rawson is the chair of five private companies including AltaML and Chandos Construction. He’s a former CEO of three different private companies and has done business internationally for over 25 years in numerous industry sectors.

Most boardrooms are haunted by the ghost of "good enough.” And worse, most of them can’t clearly state how their company actually wins.

"Good is the enemy of great." — Jim Collins

You know the ritual. Once a year, the executive team retreats to a resort, produces a 60-slide deck with "Strategic Pillars" and "Key Performance Indicators" and presents it to a board that nods, asks three polite questions about the budget and approves it before lunch.

We see this happen often in strategic retreats, where organizations either present a completed plan for approval or try to build the strategy from scratch in a few days. Neither works. This is covered in more detail in a previous article: Do’s and Don’ts of Strategic Retreats.

Alongside empowering and enabling the CEO, the single most important gift a high-performing board can provide is getting laser clarity on the “winning strategy”.

So why is this so hard?

The Rearview Mirror Trap

In a prior article we explored The HOFI Framework, meaning Hindsight, Oversight, Foresight and Insight. The average board spends the majority of its time looking through the rearview mirror (hindsight and oversight). They review monthly or quarterly performance, verify compliance, and approve historical data. We do this because this is what we know. This is what we have been trained to do as professionals and leaders our entire career. And it is comfortable. It is also safe.

But a high-performing board is primarily forward-looking, with at least 75% of board time invested on forward-looking conversations. These conversations typically involve foresight and insight.

Strategy is one of the primary forward-looking conversations, although strategy is often misunderstood.

Strategy is not a plan. 

It is a choice made under conditions of uncertainty. If your board hasn't had a heated, uncomfortable debate about what the company will stop doing in the next twelve months, you haven't made a choice. You’ve just made a list. Or you have approved normal.

The Politeness Tax

Why do brilliant c-suite leaders become polite figureheads the moment they join a board? Because the boardroom culture rewards armor over achievement, caution over courage, and order over creativity.

Professionalism has become a code word for "don't rock the boat." We see directors who are terrified to ask a stupid question, or worse, an insightful one that might make the CEO look unprepared. This politeness tax is killing your company.

A winning strategy requires candor and radical simplicity. It requires a board that has the courage to admit that the current business model may be a relic of the past. High-performance governance is the ability to sit in the tension of "we don't know the answer yet" without retreating to the safety of a compliance checklist.

The Math of Mediocrity 

A mid-market board meeting might cost a company $10,000 or more per hour in opportunity cost and fees. Over a year, that is a significant investment.

What is the ROI? Should an organization not expect a return on that investment?

If your board isn't actively stress-testing the strategy against disruptive platforms, if they aren't asking how AI turns your moat into a puddle, or why your loyal customers are one click away from a competitor, then that investment is a waste of shareholder capital. The cost of this mediocrity shows up as a real impact, for example a delayed product decision, a missed acquisition, losing a key customer to the competition. These are not small misses, they translate into tangible impacts in loss of value, sometimes in the magnitude of millions of dollars.

On the other hand, a brilliant strategic conversation between a board and management resulting in a strategic shift and a major positive inflection can result in an immense return.

A safe board is an expensive hobby. A high-performance board is a strategic asset that delivers results.

Getting to the Winning Strategy

We believe you should be able to clearly state the winning strategy of the company in one line or less. The winning strategy should clearly articulate the game plan for how your organization will compete, win and achieve its goals. 

Examples of one-line winning strategies are:

  • To organize the world’s information and make it universally accessible and useful. — Google 
  • To increase the GDP of the internet. — Stripe 
  • To continually provide our members with quality goods and services at the lowest possible prices. — Costco

Actually getting to a winning strategy is very hard. Scott Galloway suggests that strategy is doing the difficult things that your competitors cannot easily replicate. It should say as much of what you are not going to do as much as what you are going to do.  

This is the start of the conversation, not the end. You cannot clearly articulate all of your actions in one line, however it should be the compelling start to the story. Directors, executives and staff should resonate intellectually and emotionally with the stated strategy – it should feel right and motivating. It might also feel bold and scary. 

Sub-strategies will follow such as your customer strategy, inventory strategy, distribution strategy, talent strategy, and so on. Tactics need to be clearly defined to make the strategy a reality. Any strategy not actioned is not a strategy, it is a hope.

However, how can you make any decision as a director if you do not have laser clarity on the winning strategy?

The Progressive Path

High-performing boards don't review strategy. They invest in it. They invest valuable board time with the executive team, exploring strategic possibilities and potential strategies. 

They evaluate strategies against the current market condition, competitive environment, and future scenarios. Getting the strategy right is absolutely critical, and it takes time. It will take multiple discussions, likely some false starts, and disagreement along the way. If it doesn’t, then it is not the real strategy work. 

The work is not in the 60-slide deck board package. The work is getting to the one-line winning strategy. Boards should prioritize and force the need to get to this one-line with the leadership team. If it isn’t clear, the strategy isn’t ready. Once the one-line is agreed on, everything else can flow from having that absolute clarity.

High-performing boards will create the time to get there. Strategy cannot be compressed into the last 30 minutes of a meeting, or at a once a year retreat. The board must demand real choices, and explicitly call out the trade-offs. They should continually test the strategy, evaluating the successes and failures, and not be scared to pivot or shift the strategy in response to opportunities or lack of success. Boards should not approve and move on. 

In practice, high-performing boards will help the organization move from: 

  • Compliance to Contribution.
  • Oversight to Insight.
  • Preservation to Transformation.

Most boards want a better strategy. Few are willing to do the work required to find one. If your board meetings finish on time because you ran out of things to talk about, you’ve already lost. The world is moving too fast for a board that is comfortable and satisfied.

It’s time to stop checking boxes and start building a board that matters. Because if you aren't helping your company win, you’re just helping it fail – politely, and on schedule. 

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